Method 1, transfer your files with a USB cable

If  you’ve got a lot of photos, the best way to transfer them is to attach your mobile device to your computer with a USB cable.   “How do I get the files from the camera to the computer?” is the next question.

Moving or copying photos:  If you need to know how to copy and paste, and make folders, I recommend invest in some training.  We can provide training with Justin at a special rate, but if you are over 55 I recommend you go to Seniornet.

Otherwise for instructions on moving or copying photos, use the Windows help on the File Manager or in ‘My Pictures.’  The F1 help key still works.  All the instructions are there and the copy and paste commands haven’t changed since Windows 95.  Store your photos and folders in ‘My Pictures’ with appropriate names so you can find them.

F1, Windows Help and Support

Method 2, use Cloud storage

Store your photos on the internet, “the Cloud,” using sites like Google Photos or Flickr.

Google Photos

If you use Gmail, you can use Google Photos. 

1) Sign into Google and click on the apps button.

2) Click on UPLOAD.  Select the picture from the folder on your computer to store on Google Photos.  You will then be able to view the photo on any computer, cellphone or tablet that can access the internet.

Upload on Google Photos

 Flickr

If you use Yahoo email, you can use Flickr.

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You can forward those those pesky emails to me@rescam.org and they’ll reply on your behalf after stripping off your details.  Later on they’ll give you an update on how it went.

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It can be quite costly time-wise moving duplicate photos from computer to computer, it takes up space, and it makes them hard to find and back up.

A quick and easy way to identify the duplicates and tidy them up is to use Duplicate Finder in CCleaner, a great clean up program made by Piriform.

Here’s how-to clean them up.

We can sit down and do it with you the first time if you’d like an expert by your side, or we can connect remotely and help.  Just fill out the contact form and we’ll be in touch.

The post Doubled up photos? appeared first on Your IT Services.

We know the best software to use.  In the case of a file and registry cleaner, we use CCleaner by Piriform.

Here’s the information about the program.

CCleaner is a small, effective utility for computers running Microsoft Windows.

• It cleans out the ‘junk’ that accumulates over time: temporary files, broken shortcuts, and other problems.
• CCleaner protects your privacy. It cleans your browsing history and temporary internet files. Advertisers and websites track your behaviour online with cookies that stay on your computer. CCleaner erases your browser search history and cookies so any internet browsing you do stays confidential and your identity remains anonymous.
• Over time your Windows registry can become cluttered with errors and broken settings which lead to errors and crashes. CCleaner’s patented registry cleaner clears out this clutter to make your PC more stable.
• Quicker Startup, many programs run silently in the background when you start up your computer. CCleaner helps you get to work, or play faster by letting you disable unneeded programs.

CCleaner has four ‘panes': Cleaner, Registry, Tools, and Options. When the program is open, you can access each pane by clicking the associated icon/button at left.

Cleaner:

Click on the ‘Analyze‘ button and you’ll get a summary of what can be cleaned. Then click ‘Run Cleaner.’

Registry:

Click the Registry icon at left.

• Click Scan for Issues. You’ll see a progress bar and a list of potential issues.

Click Fix selected issues… to fix the Registry problems.

• You are prompted to backup the Registry first. We strongly recommend you click Yes.

• Choose a location where to save the Registry backup. The file name ends in .REG. Click Save. Do this several times, as the registry has several parts.

This program is a free offering by Piriform. CCleaner Professional and professional Plus can be purchased from Piriform at https://www.piriform.com

Contact us if you want help configuring the program.

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Have you ever had a USB hard drive fail?  When they fail all may not be lost. 

A customer brought in an unreadable USB hard drive.

Fortunately we were able to save the day.

I only had one shot at it and was able to copy the data over a few folders at a time.

We take a lot of care with customer’s data and I was able to get everything back.

This is the message I received from the customer;

"I think I have pretty much all the data on the seagate so I am delighted, 
thanks so much!!!"
Joanne Kane, Baby Sensory Auckland – Precious Early Learning for Babies

If the disk cannot be read we can send your USB drive to a Data recovery firm in Auckland who will provide a quote on the job within 24 hours.

We’ve also recovered data when hard drive are accidentally formatted.  I sort the recovered data by file type and copy it to folders marked ‘Pictures’, ‘Videos’, ‘Music’ and ‘Docs’ to help the customer sort through the files.

If you do find yourself in that situation don’t save any files to the disk, just bring it straight in for recovery.

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Mozilla Thunderbird  is an alternative to Microsoft’s ‘Cloud’ offering or Office 365 subscription.

I’ve been using Thunderbird on my new laptop instead of using Outlook, and I’m very satisfied.  I’ve themed it to look like MS Office 2003 so it has a familiar look – without all the frustration.  You can theme it to your own personal taste – there are hundreds of themes available.

We’ve installed Thunderbird for our customers many times since Outlook Express was discontinued. But I stayed with Outlook.  Why?  It was familiar.

Now I have moved over to Thunderbird because of the frustration factor – the search wasn’t working in my Outlook 2010, even after I rebuilt the index.  So the pain drove me to abandon my familiar Outlook and try something new.  Problem solved.  The search works on Thunderbird exactly as I need it to, across multiple email accounts.

Do you ever have occasions where you need to e-mail a large file?   Thunderbird makes it easy to share large files over email.

We’re using a Dropbox account with a Thunderbird add-on called ‘Dropbox for Filelink’.  It worked seamlessly.  The price?  A bit of time setting it up.  You can also do it using plugins in Outlook.

Please contact us if you’d like to know more about Thunderbird or sending large files through e-mail.

This is what we received after I sent a 37.4MB file attachment.

Clicking on the link on the email takes you to the Dropbox website, where you can open your large file.

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